Scan to Download App



    • English
    • 简体中文
    • 繁体中文

    Legal currency

      User Agreement

      Special statement

      Due to it involves asset transactions and flows, please ensure the security of your computer.

      Based on web page display and security considerations, users are strongly advised to sign in with the latest version of Google Chrome. You must be responsible for any operational errors and property damage caused by personal problems.

      we respects and protects the privacy of all users who use the we platform service. In order to provide  with more accurate and  personalized services, we will use and disclose your personal information in accordance with the provisions of the privacy policy, we will treat such information with a high level of diligence and prudence as well. Except as otherwise provided in this Privacy Policy, we will not disclose or provide such information to third parties without your prior permission. we will update this Privacy Policy from time to time. When you agree to we Service Agreement, you are deemed to have agreed to the full content of this Privacy Policy. The privacy policy is an integral part of  we Services Agreement.

      we has the right to amend the terms of the agreement. Once the revised agreement is announced, it will effectively replace the original agreement. Users can check the latest agreement at any time.

      Agreement content and signature

      1. The agreement content include the main body of the agreement and all rules that have been published or may be issued in the future. All rules are an integral part of the agreement and have the same legal effect as the agreement. Except as otherwise expressly stated, any we and its affiliates (we Services) are bound by this Agreement.

      2. You should carefully read the contents of the entire agreement before using the we service. If you have any questions about the agreement, you should consult with we. However, regardless of whether you actually read the contents of this agreement before using the we service, as long as you use the we service, this agreement will be binding on you. You should not make excuse such as have not read the contents of this agreement or have not received response from we, as well as you cannot claim that the agreement is invalid or request revoked the agreement.

      3. You promise to accept and abide by the terms of this agreement. If you do not agree with the terms, you should stop the registration/activation process or stop using the we service immediately.

      4. we reserves the right to formulate and revise the Agreement and/or various types of rules from time to time as required, then we will make public announcements on the website, which will not notify you separately. Once the changed agreement and rules are published on the website, they will automatically become effective. If you do not agree with the relevant changes, you should stop using we service immediately. If you continue to use we Service, which means you are accepting the revised agreement and rules.

      Registration and Account
      1. The registrant qualification

      You confirm that you should be a person or an organization that has full civil rights capabilities and full civil capacity when you complete the registration process or use the we Service. If you do not possess the aforementioned subject qualifications, you and your guardian shall bear all the consequences resulting therefrom, and we should have the right to cancel or permanently freeze your account and claim compensation from you and your guardian.

      2. Registration and account

      After you fill in the details, read and agree the agreement, complete the registration process according to the registration page prompts, or after you fill in the details, read and agree the agreement, complete the activation process as prompted by the activation page, or you use we service in other ways that we allows, you are bound by this Agreement. You can use your provided or confirmed email, mobile number, or other methods allowed by we as a login ID. You must provide details such as your real name, ID type, ID number, and others under the laws and regulations. If the information provided at the time of registration is inaccurate, we will not assume any responsibility for this and you will bear any direct or indirect loss as well as adverse consequences arising therefrom.

      You can set up a nickname for your account. You can also log in to we using the nickname and password. The nickname you set up must not infringe or be suspected of infringing the legal rights of others. If you set up a nickname that allegedly infringes on the legal rights of others, we has the right to terminate the provision of we Services to you and cancel your we nickname. After we nickname is cancelled, it will be opened for any user to register. Unless stipulated by law or judicial ruling, or in accordance with the conditions announced by we, your login name, we nickname and password may not be transferred, gifted or inherited in any way, and transferred, gifted or inherited should be eligible for we requirements. The documents and materials are processed according to the operational procedures set out by we.


      When completing the registration or activation process, you should accurately provide and update your information in accordance with the requirements of laws and regulations, according to the corresponding page prompts, which make sure it is true, timely, complete and accurate. If you have reasonable grounds for suspecting that the information provided by you is wrong, false, out of date or incomplete, we has the right to issue you an inquiry or request for correction, and we has the right to delete the corresponding data directly until it is suspended or terminated the service which provide by we. we does not assume any responsibility for this and you will bear any direct or indirect losses and adverse consequences arising therefrom.

      You should fill out and update your email address, contact telephone number, contact address, and postal code, which in order to allow we or other users to contact you effectively. If whoever cannot contact with you which caused any loss or increased costs of you during you use we Service, you shall be solely responsible for it. You understand and agree that you are obliged to maintain the validity of the contact information provided by you. If you have any changes or need to be updated, You should operate according to the requirements of this site.


      You are responsible for maintaining the confidentiality of your we nickname and password. As well as you have responsibility for all activities that occur under your login name, we nickname and password. (including but not limited to information disclosure, information post, consent online click or submissions all kinds of rules and agreements, online renewal agreements or purchase services.)

      You agree:

      (a) You will notify we we immediately if you discover any unauthorized use of your we nickname and password, or any other violation of confidentiality rules;

      (b) Ensure that you strictly abide by the security, authentication, transaction, recharging, withdrawal mechanism or process of the website/service;

      (c) You should make sure you leave the site/service with the correct steps at the end of each online period. we cannot and will not be liable for any loss that may occur as a result of your failure. You understand that we takes reasonable time to act on your request and we will not be liable for any consequences that have occurred prior to taking action (including but not limited to any loss of you).

      we service

      1. Through the we services, other services provided by we and its affiliates, members can conduct trading activities,which included inquire Bitcoin price and transaction details, reach trading intents and transactions, and participate in we activities. Meanwhile, members can use other information services and technical support.

      2. Once you have a transaction dispute with other members during the transaction on we, once you or any other member or both parties jointly submit a request for mediation to we, we has the right to make a mediation decision based on unilateral judgment. You understand and agree to accept we judgment and mediation decisions.

      3. You understand and agree that we has the right to provide user’s detail and transaction records which request by government departments (including judicial and administrative departments). If you are suspected of infringing the legal rights of others, such as intellectual property rights, we also has the right to provide your identity information to obligee in the initial judgment of the existence of suspected infringement.

      4. In the process of using we Services, your taxable contributions, as well as all hardware, software, services and other costs are borne solely by yourself.


      1. During the process of using we Service, you promise to abide by the following stipulations: All acts implemented in the process of using we Services are in compliance with national laws, regulations, we rules and others , which does not violate the public interest or public morality, as well as does not harm the legitimate rights and interests of others. Meanwhile, it does not evade taxes and fees, as well as in compliance with the agreement and related rules. If you violate any of the foregoing promises and cause legal consequences, you should assume all legal responsibilities in yourself and ensure that we are protected from any loss.

      In the process of transacting with other members, you should adhere to the principle of good faith, and you should not adopt unfair competition practices, disturb the normal order of online transactions as well. Meanwhile, you should not engage in acts which unrelated to online transactions. All of users should not use data as commercial use on we, which including but not limited to use the information displayed on we platform in any manner such as reproduction or transmission without the prior agree by we. Do not use any device, software, or routine procedures to intervene or attempt to interfere with the normal operation of we or any transaction or activity being performed on we. You must not take any action that will result in an unreasonably large data load on we network device.

      2. You understand and agree that: we has the right to determine unilaterally whether you have breached the above-mentioned commitments,  then whom will process or terminate the services provided to you, which without requiring your consent or advance notice to you. Based on the need to maintain the order and the security of transactions, we has the right to execute operations such as closing corresponding trade orders in the event of malicious sales or purchases which disrupting the normal trading order of the market. If the legal documents of the state administrative or judicial organs confirm that you have violated the law or infringe, or we believes that your actions are in violation of the provisions of this Agreement and/or the Rules as well as allegedly violate the laws and regulations, we has the right to publicize your alleged illegal or breach of contract on we. As for information you posted on we that is suspected illegal, infringing the legal rights of others or violating the agreement and/or rules, we shall have the right to delete it without notice you in advance and penalize it in accordance with the rules.

      Regarding your behavior on we, including behaviors that you have not implemented but have had an impact on we and its users, we has the right to unilaterally determine the nature of your conduct whether violates the agreement and/or rule, which were made and corresponding punishments. You should save all the evidence related to your conduct and respond to the unfavorable consequences if you are not providing sufficient evidence. If you are suspected of violating your commitments and causing loss to any third party, you should bear all legal liabilities by yourself, as well as ensure that the we does not suffer losses or increase costs. If you are suspected of violating the relevant laws or the provisions of the agreement and causing any we loss, any third party’s claims and any administrative department punished, you should pay compensation to we from the resulting losses and/or the costs include reasonable attorney fees.

      Limitation of liability

      1. we is responsible for providing services according to the status “quo” and “availability”. However, we does not provide any express or implied warranty for services, including but not limited to the suitability, no errors or omissions, continuity, accuracy, reliability, and suitability for a particular purpose of we service. At the same time, we does not make any commitments and guarantees to the technology support as well as the information’s effectiveness, accuracy, correctness, reliability, quality, stability, completeness, and timeliness involved in we Services.

      2. You understand that the information on the we is issued by users themselves, and there may be risks and embarrassments.

      3. we is a trading platform, which only used to obtain Bitcoin information, identify trading partners, negotiate and conduct transactions, we not only cannot control the quality, security or legality of Bitcoin involved in transactions, but also cannot promise the authenticity or accuracy of trading information. You should determine the authenticity, legitimacy and validity of the relevant Bitcoin and/or information by yourself, and to bear the resulting responsibilities and losses. Unless otherwise required by laws and regulations, or in the following circumstances, we is not obliged to pre-approve all user information data, Bitcoin information, transaction behavior and other matters related to the transaction:

      we has a reasonable reason to believe there are major violations by specific member.

      we has a reasonable reason to suspected of illegal or inappropriate activities by users.

      4.we, the third party who is authorized by we or a third party that agreed by you and we has the right to accept the dispute arising from your transaction with other members based on your irrevocable authorization, and each party has the right to unilaterally make processing decisions according to the facts and applicable rules, including but not limited to adjusting the transaction status of related orders, instructing a third-party payment company or customer service to pay all or part of the disputed payment to one or both parties during the transaction. This decision is binding on you. If you do not implement the processing decision within the deadline, we has the right (but not the obligation) to use the account that you save in the we Currency Account or as a deposit in we and its affiliates directly.

      You should make up the margin in time and compensate the losses of we and its related companies. Otherwise we and its affiliates have right to reduce your interest in other contracts directly and we have right to continue the recovery. You understand and agree that we and the third party authorized by we, or a third party that you have agreed with we is not a judicial body and they can only identify the evidence as an ordinary person. All of above parties are entirely based on your irrevocable authorization. It cannot guarantee that the outcome of the dispute resolution will meet your expectation and will not assume any responsibility for the conclusion of the dispute. If you suffer losses as a result, you can claim compensation from the beneficiary.

      5. You understand and agree that we shall not be liable for any loss caused by any of the following circumstances, including but not limited to loss your profit, goodwill, data, etc, or damages from other intangible losses ( Regardless of whether we has been notified the possibility of such damages: we has reasonable grounds to believe that certain members and specific transactions may be subject to major illegal or breach of contract. Meanwhile, we has reasonable grounds to believe that the users behavior in we is suspected of illegal or inappropriate. The costs and losses resulting from the purchase or acquisition of any data, information or transactions through we services, or alternative actions. Your misunderstanding of we Service. Any other loss related to we service that is not caused by we.

      6. Regardless of the circumstances, we is not responsible for inability or delay service which caused by the maintenance the network generally, information network connection failure, malfunctions of computers, communications or other systems, power failures, strikes, labor disputes, riots, uprisings, riots, and lack of productivity, fires, floods, storms, explosions, wars, government actions, orders of judicial administrative agencies or third party inaction.

      Termination of agreement

      You agree that we reserves the right at its sole discretion to suspend or terminate we Services for you with any reason without prior notice, which include temporarily freeze or permanently freeze (log out) your account rights in we,  which do not need to bears any responsibility for you or any third party , but we has the right to continue to save the account which includes related transaction data, records and other information. When the following conditions occur, we has the right to terminate the agreement by canceling the account directly, but also we has the right to permanently freeze (log out) your account rights in we and recover the corresponding we nickname of the account:

      i. After we ceases to provide services if you are suspected of being registered by another person’s details as a we user directly or indirectly;

      Ii. The email address you provided does not exist or cannot receive emails, and there is no other way to contact you. At the same time ,we will inform you to change email messages to other contact information, and you will be given three working days after the notification by we, but the email address still valid after the time limit;

      Iii. The main content of your information provided by you is untrue, inaccurate, not timely or incomplete;

      Iv. When this agreement (including rules) is changed, you expressly and notify we not to accept the new service agreement;

      v. Other we believe that the service should be terminated.

      After your account service is terminated or permanently frozen (log out) after the contract suspended permanently, we is under no obligation to retain or disclose any information in your account to you, nor forward any information that has not been read or sent to you or a third party.

      You agree that we still has the following rights after the relationship has been terminated between you and we,we still has the right to continue to store your information ans all transaction information during you use we service.If you have illegal activities or violate this agreement and/or rules during the use of we Services, we may still claim rights from you under this Agreement.

      After we suspends or terminates the provision of we Services to you, it shall be treated in accordance with the following principles, and you shall solely handle and fully bear any dispute, loss or increasing costs from the following processing. Meanwhile, you should ensure that we is free from any loss or costs: the Bitcoin which has not been traded you have already uploaded, we has the right to delete the related information. The contract you reached an agreement with other members, which is not effective before the service is suspended or terminated, we has the right to delete the relevant information. If there is partial executed within the contract, we may not delete the transaction, but we will notify your counterparty of the relevant situation while suspending or terminating the service.

      privacy policy

      we will be announced at the platform and it will revise the privacy policy from time to time,  the privacy policy constitutes an effective part of this agreement.

      Legal application, jurisdiction and other

      1. The validity, interpretation, alteration, execution and dispute resolution of this agreement shall be governed by the laws of the People Republic of China. If there is no relevant law, it shall refer to general international business practices and/or industry practices.

      2. This agreement contains the general rules for your use we. When you use we, you must also comply with the special regulations to the platform. (Please refer to the other agreements and rules you signed with the platform.)  If the general regulation is inconsistent with or conflicts with the special regulation, the special regulation has priority.

      3. Due to the dispute arising from this agreement, the specific object of dispute shall be determined according to the platform of the service you belong to. For example, the dispute arising from you use we Service should be communicated and handled by the operator of we. In case of dispute, both you and we's operator agree that People's Court at the domicile of the defendant shall be the first instance jurisdictional court.